Frequently asked questions
If you need support, please begin by looking in our FAQ. We will continuously update the FAQ to ensure all requring questions are answered.
General:
Payment Services Directive 2 (PSD2)
Account Information Service (AIS):
Payment Initiation Service (PIS)
However, if your question can not be answered by the FAQ, please get in touch by sending an email to open.banking@santanderconsumer.no.
If you have country specific questions, please add the country name in the subject of the email, this will help us answer even faster.
If you experience technical issues, please provide a detailed description including what PSD2 API, timestamp and error message(s) if applicable.